Our Paisley Mitsubishi dealership is now able to offer drivers of the best-selling Mitsubishi Outlander petrol PHEV (Plug-in Hybrid Electric Vehicle) an even better service following its appointment as one of the manufacturer’s first UK PHEV Battery Repair Centres.
The development means that technicians at Phoenix Mitsubishi, located at Phoenix Retail Park, Linwood Road, have been recognised to have the expertise to work on live batteries of hybrid vehicles – a rarity in the entire motor industry with Mitsubishi being near unique in offering this service through selected dealerships.
It’s highly unlikely for the battery of the petrol Mitsubishi Outlander PHEV to develop a fault, as proven by the Mitsubishi Outlander being voted the most reliable Large SUV in the latest What Car? magazine new car reliability survey, but Phoenix Mitsubishi is now able to conveniently rectify any possible issue. Such is the reliability of the battery and the infrequency of faults, any repairs were previously carried out at the brand’s headquarters in Cirencester, Gloucestershire.
Phoenix Mitsubishi’s technicians have undergone intensive training in order for the dealership to achieve official Mitsubishi PHEV Battery Repair Centre status. Delivered by Mitsubishi Motors in the UK’s Training Academy, the technicians have received the highest possible level of training in electric and hybrid vehicles offered by the IMI (Institute of the Motor Industry) – the professional association for individuals working in the retail motor industryand the authoritative voice of the sector.
All Mitsubishi technicians are delivered the Level 3 IMI course in Electric and Hybrid Vehicles, which is designed to provide the knowledge and skills required to work safely in and around a vehicle’s high and low voltage electrical system and electric drivetrain system, but those of an official Mitsubishi PHEV Battery Repair Centre have additionally completed the Level 4 qualification that allows live high voltage diagnosis. To gain the Level 4 qualification, the dealership’s technicians have undertaken a further three course modules.
On the dealership’s appointment as an official Mitsubishi PHEV Battery Repair Centre, Dom D’Agostino, Dealer Principal, Phoenix Mitsubishi, said: “It’s exceptionally rare that the battery of a Mitsubishi Outlander PHEV develops an issue, but owners are now safe in the knowledge that we can comfortably repair any issues should they arise. With more and more people buying the Mitsubishi Outlander PHEV, both new and used, Mitsubishi is fully committed to supporting owners with their every aftersales requirement and we’re delighted to be at the forefront of this care.
“Our technicians have really gone the extra mile in achieving the highest possible qualification in hybrid vehicle maintenance. They’ve had to go above and beyond to reach the required level, including putting in a lot of effort in their own time. We’re very proud of them and their expertise is another sign of our drive to provide customers with the very best experience.”
Mitsubishi Outlander PHEV owners can visit Phoenix Mitsubishi, on Phoenix Retail Park, Linwood Road, Paisley, PA1 2BH, or call 0141 849 5000.